Administrator Password Missed; Other way to login

Hi,

I have recently been handed over Kiwi Syslog server to manage which has both Fat Client and Web Server. Fat Client is directly logged in however Web console could not be logged in. When I checked regarding the password of "Administrator", I have been informed that resource handling it has left long ago and there is no one to tell.

Is there a way we can reset the password of Administrator or create a new user from Syslog Fat Client. I cant raise the request with Support as we do not have active maintanence.

Thanks,

Syed