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Cisco ISE Logs

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In order for the syslogs that come from an ISE server you must change the message length to 8192 on the device or the messages will be messed up.

Is there a setting on the KIWI server I need to adjust to accommodate this?

It appears when viewing the logs coming in thru the manager console they look ok, but if you send that to a log file the entries in the file are incomplete or truncated.


Kiwi Syslog "Check for update..." error

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We are new to Kiwi Syslog and are just getting things configured.  We are on version 9.6.1.6.  One thing I immediately noticed is that running the "Check for update..." results in the following error: "An error occurred while checking for available software updates.  Check internet connectivity or proxy server settings.". 

 

We have no proxy server enabled.  From the server with Kiwi Syslog, I have Internet connectivity via a browser with no problems. 

 

From Kiwi's error log, I see the following line associated with the failed update: "Info: An error occurred while checking for available software updates.  Moved Temporarily [20152] - Resource: http://downloads.solarwinds.com/solarwinds/Release/Kiwi/Syslog/currentkiwisyslogversion.xml".  If I paste that URL into a browser, it returns the following:

 

<?xml version="1.0"?>

-<KiwiSyslogServerVersionManifest Version="1">

<CurrentVersion Version="9.6.1" Link="http://downloads.solarwinds.com/solarwinds/Release/Kiwi/Syslog/Kiwi-Syslog-Server-9.6.1.zip" DateReleased="2017-05-01"> New in 9.6.1 update ------------------------------ * Kiwi Syslog Server no longer creates large SolarWinds.SyslogServer.Engine.log fileswhich consume significant disk space. * Kiwi Syslog Server diagnostic information shows the correct buffer usage for all types of messages * If you do not see a "Download Update" button below, copy and paste the following link into your browser to download: http://downloads.solarwinds.com/solarwinds/Release/Kiwi/Syslog/Kiwi-Syslog-Server-9.6.1.zip</CurrentVersion>

</KiwiSyslogServerVersionManifest>

 

I can then paste the .zip link it references into a browser and get the zip file to download (although it appears to be the same version we already have). 

 

Has anyone experienced the same issue or know how to fix it?

 

Thanks!

SolarWinds LogForwarder 1.2

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Hi

I just installed Log Forwarder to pass some MS Error Events to Kiwi Syslogserver.

Can't manage to get this up and running.

SYSLOG Server is defines. works so far.

 

But the subscription behavers strange.

 

Adding one to parse Application / Error Events results in 22 Events of type Information and wrong sources.

Limiting Log Retention

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Hello.

 

I've installed the free version of Kiwi Syslog (I'm a long-time user of CatTools), and am unable to find a setup preference which tells Kiwi how long to retain syslog messages.  I don't have unlimited drive space, and only want to keep certain messages for a limited period.

 

More specifically, need to keep the NAT translation messages from my firewall, so I can track down inappropriate use by students.  These messages come at a rate of over 20,000/hr.  I only want to keep them for a week.

 

Thanks

Syslog Server is Unable to Capture Logs

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Hi Team,

We have newly installed Kiwi Syslog Server (Version 9.6) on or environment.
Earlier it was working properly but now after some days, no logs are reported on that.
I have reinstalled it but still not working.
Need urgent help regarding this.

Thank You,
Ankur Gadwal

Kiwi Syslog Server not displaying messages

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We have installed on Kiwi Syslog Server in a workstation in the hopes of displaying syslog messages from our Cisco Catalyst 3560G switch. We entered the following commands into the 3560G switch to turn logging on and direct those messages to the Kiwi Syslog server. The Cisco IOS commands we entered were as follows:

Enable mode

config t

logging <IP Address of the workstation that Kiwi syslog server is installed on>

logging trap 7

End

Wr mem

Everything appears to be set up properly but there are no syslog messages displayed in the Kiwi Syslog Server. We are trying to capture all messages from the switch because we are trying to troubleshoot an issue with it. Does anyone have an idea as to why we aren't getting any messages in Syslog Server.

 

Thanks,

Ben

Kiwi Syslog Service hanging

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1st time starting a discussion.

1st time working with Kiwi Syslog.

Let me know if I'm in the wrong place.

 

I am very new to Syslog Servers.

I'm a Route/Switch type guy.

 

We are using Kiwi Syslog to get Call Manager Call Traces for troubleshooting.

This Instance of Kiwi Syslog was working fine as a Guest VMware Server on a Host Server.

We used the app Veeam to move the Kiwi Syslog VMware Guest Server to another Host.

This issue started after the copy/move of the Kiwi Syslog

 

No IP addresses were changed, it's on the same network as before.

It starts up, logs are being received, and then they stop.

If you try to start the service, it tells you it's already running.

 

At the bottom of the Kiwi Syslog Service Manager, you can see the MPH indicator has stopped.

Looking at the correct folder I can see the logs are no longer being  received.

If I stop the service and start the service it starts.

There is a script that tells it to restart every morning at 4am, and it will do this.

 

Below is the error event seen when it stopped last time.

 

Windows Server 2012 R2

64 -bit OS

 

Has anyone seen this type of issue before?

 

Any help would be greatly appreciated,

 

Mhaley

Kiwi Syslog Server v9.6.0/9.6.1 need ".NET Framework 4.0" ?

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I tried to install v9.6.1 on Windows Server 2008 R2.

I had already installed ".NET Framework 3.5 SP1" on this system.

 

 

When I executed v9.6.1 installer, I got the following message.

----------------------

Kiwi Syslog Server 9.6.1 Installer

Microsoft .Net Framework 4.0 is not installed on this system

[OK]

----------------------

961_installer_.Net Framework 4.0 is not installed.png

 

I can not install v9.6.1.

I got the same message, when I tried to install v9.6.0.

 

SolarWinds discribed the System Requirements as below:

NET Framework: .NET Framework 3.5 SP1

 

http://www.kiwisyslog.com/kiwi-syslog-server

https://support.solarwinds.com/Success_Center/Kiwi_Syslog_Server/Kiwi_Syslog_Server_Installation_Guide/020_System_requirements_for_Kiwi_Syslog_Server

http://www.solarwinds.com/ja/kiwi-syslog-server#requirements

 

2017-0615_KSS_SystemRequirements_2.png

 

 

Question:

Do Kiwi Syslog Server v9.6.0/9.6.1 need  ".NET Framework 4.0" or Higher?

 

 

Best Regards,


Kiwi Syslog Free Trial

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Hello, I have just downloaded the Free Trial edition of Kiwi Syslog which will expire in 14 days. But I want to know what happens when the free trial will expire. Would I be able to use the Free edition though ?

 

Thanks so much.

Kiwi Syslog Server 9.4.1 - Active Directory Settings

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Has anyone configured Active Directory Settings in Kiwi Syslog Server 9.4.1?  Below are the available Active Directory Settings available in the Web Access interface under the Admin Tab.

 

  • Domain URL: <Free Form Box>  My domain prepopulated correctly.
  • Authentication Type: <Free Form Box>.  Is this supposed to be NTLM, Kerberos, etc?
  • User Groups: <Free Form Box>  Does the format need to be LDAP based?

log forwarder error

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i installed log forwarder 2.1.0 on my windows server 2008. i set my kiwi syslog server, i configured subscription for sending system logs from my server. when i click to test button, the test is ok, but in event viewer i receive in log solariwinds.net i receive message

 

Unable to setup Windows Event Log subscribers. Subscribe failed with error 15001, The specified query is invalid.

 

also, my kiwisyslogserver does not receives messages. where is problem

The list of Windows Update that conflicts with Kiwi Syslog Server

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Hi,

I use Kiwi Syslog Server on Windows Server 2016.

 

I got an error on Kiwi Syslog Server due to conflict with Windows Update several times.

 

1) Performed on April 26, 2017

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.5.2

 

The following patchs were installed by Windows Update successfully.

KB4015217

KB890830

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'KiwiSocket.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

---------------------------

 

 

2) Performed on May 19, 2017

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.6.1

 

The following patchs were installed by Windows Update successfully.

KB3150513

KB4019472

KB890830

KB4013418

 

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'XceedZip.dll' or one of its dependencies not correctly registered: a file is missing or invalid.

---------------------------

 

 

[Resolution]

Both cases, I uninstalled and re-installed Kiwi Syslog Server.

 

Please refer:

https://support.solarwinds.com/Success_Center/Kiwi_Syslog_Server/KSS_error_Component_XceedZip_dll_or_one_of_its_dependencies_not_correctly_registered_a_file_is_missing_or_invalid

 

 

 

3) Performed on June 21, 2017

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.6.1

 

The following patchs were installed by Windows Update successfully.

(KB3186568)

(KB4023834)

(KB4022715)

(KB890830)

(KB3150513)

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'XceedZip.dll' or one of its dependencies not correctly registered: a file is missing or invalid.

---------------------------

 

[Resolution]

I uninstalled and re-installed Kiwi Syslog Server.

 

==================================

4) Performed on April 3, 2018

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.6.3

 

The following patchs were installed by Windows Update successfully.

KB4089510

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'KiwiSocket.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

---------------------------

 

[Resolution]

I uninstalled and re-installed Kiwi Syslog Server.

 

 

==================================

 

==================================

5) Performed on June 29, 2018

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.6.3

 

The following patchs were installed by Windows Update successfully.

KB4284833

2018-06 x64 ベース システム用 Windows Server 2016 の累積更新プログラム (KB4284833)

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'KiwiSocket.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

---------------------------

 

[Resolution]

I uninstalled and re-installed Kiwi Syslog Server.

 

==================================

 

メッセージ編集者: JTC Osaka After Windows Update(2018-June), KSS can not start again.

 

 

=========================================================

6)

Performed on Nov 22, 2018

*Environment

- Windows Server 2016

- Kiwi Syslog Server version 9.6.3

 

The following patchs were installed by Windows Update successfully.

--------------------------

2018-11 x64 ベース システム用 Windows Server 2016 更新プログラム (KB4465659)

2018-11 x64 ベース システム用 Windows Server 2016 の累積更新プログラム (KB4467691)

悪意のあるソフトウェアの削除ツール x64 - 2018 年 11 月 (KB890830)

--------------------------

 

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'KiwiSocket.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

---------------------------

 

 

[Resolution]

I uninstalled and re-installed Kiwi Syslog Server.

 

メッセージ編集者: JTC Osaka  2018/11/29 15:31

 

==================================================================

7)

Performed on March 4, 2019

*Environment

- Windows Server 2012 R2

- Kiwi Syslog Server version 9.6.6.1

 

The following patchs were installed by Windows Update successfully.

--------------------------

- 2019-02 x64 用 Windows 8.1 および Server 2012 R2 の .NET Framework 3.5、4.5.2、4.6、4.6.1、4.6.2、4.7、4.7.1、4.7.2 用セキュリティおよび品質ロールアップ (KB4487080)

- 2019-02 x64 ベース システム用 Windows Server 2012 R2 向けセキュリティ マンスリー品質ロールアップ (KB4487000)

- 悪意のあるソフトウェアの削除ツール x64 - 2019 年 2 月 (KB890830)

--------------------------

 

Then KSS is unable to load and presents the following error:

---------------------------

Syslogd

---------------------------

Component 'ipdaem160.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

---------------------------

Error message:

 

[Resolution]

I uninstalled and re-installed Kiwi Syslog Server.

 

メッセージ編集者: JTC Osaka 2019/03/04 10:44

kiwi syslog server 9.6.6.1 service automaticaly stopped

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my company has the kiwi syslog server v 9.6.6.1 and today my kiwi automaticaly stopped. i received in application event viewer message

 

Application: Syslogd_Service.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IndexOutOfRangeException

Stack:

   at SolarWinds.SyslogServer.Engine.NetworkingDeamon.ProcessTcpMessage(System.Net.Sockets.TcpListener, System.Text.Encoding, System.Collections.Generic.List`1<System.String>)

   at SolarWinds.SyslogServer.Engine.NetworkingDeamon+<>c__DisplayClass11.<ReinitTcp>b__d()

   at SolarWinds.SyslogServer.Engine.Implementation.WatcherThread.<.ctor>b__0()

   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Threading.ThreadHelper.ThreadStart()

and

Faulting application name: Syslogd_Service.exe, version: 9.6.6.1, time stamp: 0x5c013768

Faulting module name: KERNELBASE.dll, version: 6.3.9600.19178, time stamp: 0x5bc10573

Exception code: 0xe0434352

Fault offset: 0x00015ef8

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

 

what i do?

Kiwi Syslog Service Keeps crashing

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We have been experiencing an issue with our Kiwi Syslog Service crashing about every other day.  We are running version 9 and have a pretty standard setup where we are pushing syslogs from all of our devices in our network.  We have quite a bit of stuff logging to our Syslog server and are easily breaching the 200000 maximum message count throughout the day and getting email's.  We up'ed that and seem to be doing better however the syslog service continues to fail and will at times restart itself based off of the services recovery failure to restart the service but this is happening way to often. 

Has anyone else seen this problem and if so, what kinds of things did you try/do?  Is this box just getting pegged so hard that it's causing the service to malfunction and trip up?  I'm not a Windows guy but is this issue even Windows related?  The only other application we have running on this server is CatTools and it runs clean with no service issues.  The systems team has taken a look at the server and believe this to be related only to the Kiwi application itself. 

Next Steps: I'm thinking of removing and rebuilding the Kiwi 9 application from scratch to see if this corrects the issue but wanted some direction from the forum if anyone has any good ideas/suggestions.

 

Thankyou in advance!

log forwarder error

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i installed log forwarder 2.1.0 on my windows server 2008. i set my kiwi syslog server, i configured subscription for sending system logs from my server. when i click to test button, the test is ok, but in event viewer i receive in log solariwinds.net i receive message

 

Unable to setup Windows Event Log subscribers. Subscribe failed with error 15001, The specified query is invalid.

 

also, my kiwisyslogserver does not receives messages. where is problem


Log Forwarder for Windows default syslog facility ?

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So I tried searching to see if this question was asked before but nothing came up. (at least in regards to this question)

I am installing this on our 2012R2 windows servers so  they can forward logs to kiwi.

for the default syslog facility setting, which should I pick if I want to forward say applications, security and system?

Whatever I think closely matches that?  The docs don't discuss this in any real detail other than to mention network devices (which I already knew) and unix.

Thanks in advance.

Forward Event Viewer subscriptions with Event Log Forwarder for Windows

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Has anyone been able to forward subscribed events (from other machines) to Kiwi Syslog server using Event Log Forwarder for Windows? I am trying to setup a single point to collect events to be forwarded to our syslog server.

 

I setup a test and subscribed to events from another machine to be placed in the Windows Logs -> Application. I see the forwarded events in Windows Event Viewer, but when viewing the "preview of matching event records" (Event Log Forwarder for Windows) I only see the events sources from the computer running the event log forwarder. (see the attached screenshot)

 

Thanks!

 

Jeremy

Syslog Manager fails to start on win 8.1

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syslog_manager.exe 9.4.0.1 will not open correctly on windows 8.1. The process starts and can be seen in task manager, but closes a few second later. No GUI is seen at all not even the splash screen or the notification area icon.

 

there are no logs inside:

C:\Program Files (x86)\Syslogd\Dated logs

C:\Program Files (x86)\Syslogd\Logs

 

i tried calling (Service – Debug start-up: www.kiwisyslog.com/help/syslogd7/index.html?adv_reg_servicedebugstart_up.htm):

syslog_manager.exe DEBUGSTART

syslog_manager.exe /DEBUGSTART

syslog_manager.exe -DEBUGSTART

syslog_manager.exe --DEBUGSTART


but still no log or debug log files are created in the C:\Program Files (x86)\Syslogd directory or any of its sub directories.


i checked the window event log and found the same four error reoccurring every time the syslog_manager.exe is started up

 

==============================

Error 1

==============================

 

Fault bucket -339880763, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Syslogd_Manager.exe

P2: 9.4.0.1

P3: 5256d7ac

P4: StackHash_4527

P5: 0.0.0.0

P6: 00000000

P7: c000041d

P8: PCH_1C_FROM_actskn43+0x00014197

P9:

P10:

 

Attached files:

C:\Users\user\AppData\Local\Temp\WER7A1F.tmp.WERInternalMetadata.xml

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Syslogd_Manager._1c26be14be8bc7e884ee84c763454f0becaea_d6be21d2_0a3f7cfe

 

Analysis symbol:

Rechecking for solution: 0

Report ID: 89cea6aa-4b23-11e3-befa-001b63a57b6a

Report Status: 0

Hashed bucket: ee82e4cf87c028d8fde4d29d457939f8

 

==============================

Error 2

==============================

 

Faulting application name: Syslogd_Manager.exe, version: 9.4.0.1, time stamp: 0x5256d7ac

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc000041d

Fault offset: 0x040705b8

Faulting process ID: 0xbe0

Faulting application start time: 0x01cedf304b48bb7b

Faulting application path: C:\Program Files (x86)\Syslogd\Syslogd_Manager.exe

Faulting module path: unknown

Report ID: 89cea6aa-4b23-11e3-befa-001b63a57b6a

Faulting package full name:

Faulting package-relative application ID:

 

==============================

Error 3

==============================

 

Fault bucket 50, type 5

Event Name: BEX

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Syslogd_Manager.exe

P2: 9.4.0.1

P3: 5256d7ac

P4: StackHash_f2c9

P5: 0.0.0.0

P6: 00000000

P7: PCH_3D_FROM_ntdll+0x0003C1AC

P8: c0000005

P9: 00000008

P10:

 

Attached files:

C:\Users\user\AppData\Local\Temp\WER7676.tmp.WERInternalMetadata.xml

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Syslogd_Manager._4bac366436d77f4150a9f635e3ff4264d568c57d_d6be21d2_070f7973

 

Analysis symbol:

Rechecking for solution: 0

Report ID: 893e635c-4b23-11e3-befa-001b63a57b6a

Report Status: 0

Hashed bucket: 18c71da6583848b95798fbf0fc6b19c1

 

==============================

Error 4

==============================

 

Faulting application name: Syslogd_Manager.exe, version: 9.4.0.1, time stamp: 0x5256d7ac

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x040705b8

Faulting process ID: 0xbe0

Faulting application start time: 0x01cedf304b48bb7b

Faulting application path: C:\Program Files (x86)\Syslogd\Syslogd_Manager.exe

Faulting module path: unknown

Report ID: 893e635c-4b23-11e3-befa-001b63a57b6a

Faulting package full name:

Faulting package-relative application ID:

Kiwi Syslog Free Trial

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Hello, I have just downloaded the Free Trial edition of Kiwi Syslog which will expire in 14 days. But I want to know what happens when the free trial will expire. Would I be able to use the Free edition though ?

 

Thanks so much.

Kiwi Message Buffer

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We have two syslog servers and use a F5 to load balance between the two. In total they receive around 45 million messages a day.We have around a dozen rules that forward messages onto a security appliance or splunk and it can take around 30 minutes before those messages arrive. It can also take 30 minutes for any emails to end up in a users mailbox.

 

As soon as we start the syslog service the message count on the buffer starts to climb and eventually the overflow queue increase. We haven't checked the stats for a while but one of the servers had a overflow queue count of 125,000! It is a VM server running Windows 2003, 2 CPU's and 4Gb RAM.

 

Here are the stats from the first hour of starting the syslog service

 

Kiwi Syslog Server [Licensed] Version 9.4.1

 

///       Kiwi Syslog Server Statistics         ///

---------------------------------------------------

24 hour period ending on: Thu, 22 May 2014 09:03:09

Syslog Server started on: Thu, 22 May 2014 08:04:17

Syslog Server uptime:     0 hours, 58 minutes

---------------------------------------------------

+ Messages received - Total:          767628

+ Messages received - Last 24 hours:  767628

+ Messages received - Since Midnight: 767628

+ Messages received - Last hour:      0

+ Message queue overflow - Last hour: 0

+ Messages received - This hour:      767628

+ Message queue overflow - This hour: 0

+ Messages per hour - Average:        767628

 

 

+ Messages forwarded:                 775368

+ Messages logged to disk:            767587

 

+ Errors - Logging to disk:           0

+ Errors - Invalid priority tag:      0

+ Errors - No priority tag:           602

+ Errors - Oversize message:          464

 

+ Disk space remaining on drive C:    3904 MB

 

    Breakdown of Syslog messages by severity  

+--------------------+------------+------------+

| Message Level      |  Messages  | Percentage |

+--------------------+------------+------------+

| 0 - Emerg          |        17  |      0.00% |

| 1 - Alert          |        10  |      0.00% |

| 2 - Critical       |       504  |      0.07% |

| 3 - Error          |     26356  |      3.43% |

| 4 - Warning        |    619384  |     80.69% |

| 5 - Notice         |     61780  |      8.05% |

| 6 - Info           |     58963  |      7.68% |

| 7 - Debug          |       614  |      0.08% |

+--------------------+------------+------------+

 

Message Buffer Information

==========================

Message Queue Max Size: 500000

Message Queue overflow: 18858

Message Count:          500000

Message Count Max:      500000

Percentage free:        0

 

Any help would be appreciated

 

Thanks

John

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